Privacy Policy
Last updated: April 27, 2026
1. Data controller
Residencial San Diego (the "Controller"), with offices at Calle 48 #356 x 23 y 25, Sodzil Norte, Mérida, Yucatán, Mexico, is responsible for processing personal data submitted through this website in accordance with the Mexican Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP).
2. Personal data we collect
Through the contact form we collect:
- Full name
- Email address
- Phone number (optional)
- Estimated stay duration
- Message or inquiry
We do not collect sensitive or financial personal data. No payment information is requested through this site.
3. Purposes of processing
Your data is used to:
- Respond to your inquiry.
- Schedule property visits.
- Send information about availability, rates, and rental terms.
- Follow up on your interest in the property.
We do not use your data for any other purpose, nor do we share it with third parties for marketing.
4. Data transfers
Your data is not transferred to third parties unless required by law or necessary to attend to your request (e.g., the email platforms we use to reply to you). In those cases, we ensure that those third parties uphold the confidentiality of your information.
5. Cookies and tracking
This site may use cookies that are strictly necessary for it to function. We do not use third-party advertising or tracking cookies without your consent.
6. Your rights (ARCO)
You have the right to Access, Rectify, Cancel, or Oppose the processing of your personal data, and to revoke any consent you have granted.
To exercise these rights, contact us at:
- Email: info@residencialsandiego.com.mx
- WhatsApp: +52 999 278 8079
Please include your name, the data you wish to exercise the right over, and a copy of an ID to validate your request. We will respond within 20 business days.
7. Data retention
We retain your data for the time necessary to attend to your request and, if applicable, for the duration of any commercial relationship. Once the purpose has concluded, the data is blocked for subsequent deletion.
8. Changes to this policy
We reserve the right to modify this policy. Any changes will be posted on this page with the corresponding update date.